Back to Blog

Industry Insights

Saluting Our Customers: How Utilities and Cities are Responding to COVID-19 – Part Four

June 01, 2020

As the world continues to navigate through the COVID-19 pandemic, our customers continue to provide critical services, including electricity, gas and water. Not only are they ensuring the reliable delivery of these resources, they are also giving back and helping those in need. In this blog series, we recognize the honorable actions utilities are taking to support their communities during this exceptional time.

By Mark de Vere White

Senior Vice President of Customer and Market Experience

With nearly 30 years of experience, Mark de Vere White has dedicated his career to working with utility and Fortune 1000 customers to deliver value, success and profitable growth. He has deep experience in sales, product marketing, go-to-market strategy and profitable general management of ongoing business operations. As Itron’s senior vice president of Customer and Market Experience (CME), Mark is responsible for leading Itron’s sales, marketing, channel management, business development, customer support and customer success activities across the full company portfolio. Previously, Mark was president of Itron’s Electricity business line where he and his team grew revenues from $600 million to over $1 billion a year and EBITDA performance from break even to 12.5% in just over three years. Prior to joining Itron, Mark oversaw consulting, support, hosting and account management at Silicon Energy. Before Silicon Energy, Mark was one of the first employees at market-leading CRM software provider Kana, where he held executive positions overseeing account management, consulting and support teams. Mark started his career in marketing, consulting and direct marketing in New York City. Mark received a Bachelor of Arts from the University of Pennsylvania, graduating Summa Cum Laude/Phi Beta Kappa.